You may return most unused, unopened items within 30 days of delivery for a full refund. Items must be in their original packaging and in resalable condition.
To initiate a return, email us at customerservice@wrxsupply.com with your order number and reason for return. We'll provide a returns label and instructions.
If your item arrives damaged or is faulty, contact us within 48 hours of delivery with photos of the damage. We will:
Send a free replacement, or
Issue a full refund including any delivery costs
We cover the return shipping cost for damaged or faulty items.
The following items cannot be returned unless faulty:
Items that have been used or installed
Custom or made-to-order products
Opened consumables (adhesives, sealants, paint, etc.)
PPE items that have been worn (for hygiene reasons)
Once we receive and inspect your returned item, we'll process your refund within 5 business days. The refund will be issued to your original payment method.
Please allow an additional 3-5 business days for the refund to appear on your bank statement, depending on your bank.
We don't offer direct exchanges. To exchange an item, simply return the original and place a new order for the replacement. This ensures the fastest turnaround.